A Managed Service Provider or MSP, is an IT service company offering managed services to end users and organizations on a proactive basis. Managed Service Providers are responsible for hosting and then managing servers, specialized applications and networks for clients. All this is remotely performed over the internet and helps clients cut costs as well as enhancing their operations. Managed services provided by MSPs are considered to be an alternative to the break-fix or on-demand outsourcing model where services are offered on-demand and the client is billed for these services.
Given the rate of technological advancements and the fact that businesses need to scale resources up or down on demand, scalability is vital to supporting business growth and development. As a company expands, it should anticipate unexpected hurdles, one being when technology requirements outgrow available resources. We will supply support and services as needed to handle growth spurts or emerging IT problems.
Break-fix services ruled the market for decades. When businesses experienced a problem with a server, they would call up an IT expert and try to explain the issue. If they were lucky, a solution could be found quickly. If they weren’t, they would be stuck with expensive repairs and downtime. This type of reactive service is known as the break-fix approach.
Managed services, on the other hand, offer constant and consistent monitoring of your systems with the goal of preventing failures wherever possible. Remote monitoring means your service provider can always see what’s going on and fix it directly.
Even though the level of service provided by Managed Service Providers is of a substantially higher quality, the cost of it is almost always cheaper than traditional IT Services. MSP's use proactive measures to prevent serious or long-term outtages which will help
According to cyber security firm Radware's 2018-2019 Global Application & Network Security Report4, the average cost of a cyber-attack is $1.1 million.
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