FAQ's

Paratech MSP St. Louis

IT Managed Services

Frequently asked questions

Just find your answers below
  • What is a Managed Service Provider?

    A Managed Service Provider or MSP, is an IT service company offering managed services to end users and organizations on a proactive basis. Managed Service Providers are responsible for hosting and then managing servers, specialized applications and networks for clients. All this is remotely performed over the internet and helps clients cut costs as well as enhancing their operations. Managed services provided by a Managed Service Provider "MSP", are considered to be an alternative to the break fix or on demand outsourcing model where services are offered on-demand and the client is billed for these services.

  • Why do we need a Managed Service Provider?

    Given the rate of technological advancements and the fact that businesses need to scale resources up or down on demand, scalability is vital to supporting business growth and development. As a company expands, it should anticipate unexpected hurdles, one being when technology requirements outgrow available resources. We will supply support and services as needed to handle growth spurts or emerging IT problems.

  • What are the benefits of a MSP vs. Break Fix IT Services?

    Break fix services ruled the market for decades. When businesses experienced a problem with a server, they would call up an IT expert and try to explain the issue. If they were lucky, a solution could be found quickly. If they weren’t, they would be stuck with expensive repairs and downtime. This type of reactive service is known as the break fix approach.

    Managed services, on the other hand, offer constant and consistent monitoring of your systems with the goal of preventing failures wherever possible. Remote monitoring means your service provider can always see what’s going on and fix it directly.

  • Do Managed Service Providers cost more than traditional IT Services?

    Even though the level of service provided by Managed Service Providers is of a substantially higher quality, the cost of it is almost always cheaper than traditional IT Services. Managed Service Providers "MSP", use proactive measures to prevent serious or long term outages which will help

  • What are the costs of a cyber attack?

    According to Cybersecurity firm Radware's 2018-2019 Global Application & Network Security Report4, the average cost of a cyber-attack is $1.1 million.

  • How can I secure my network?

    Contact our support and we will do a complementary discovery, and we can help provide your with the best practice recommendations to secure your network.

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