We work with many types of IT customers with unique needs and very different budget levels. We craft an IT plan and budget for each customer to help them get the best value and strategically select their services and products.
We understand technology plays an important role in your business. We own this responsibility and treat it seriously, and our results prove that. Your success is our success. We promise we will always do right by you. Bottom line: When technology issues are tough, we’ll be there for you in the trenches.
We start our work with a detailed requirements analysis in close communication with our clients because this is the most critical phase. We clearly want to understand the business, and jointly define the goals, procedure and deliverables.
We start by taking a good look at your network and provide you with a clear service proposal based on your needs.
We present to you our plan moving forward to bring your network and infrastructure to the next level.
We thoroughly clean up and document your computer network so that we can manage and support it efficiently.
We install our remote support software and take over responsibility for managing your computer infrastructure.
We facilitate access to cloud architecture and provides services that control the functionality of those systems.
We use the most advanced techniques and software for protecting systems, networks, and programs from digital attacks.
Delegate your IT operations to our experts who specialize in handling these responsibilities.
We protect organizations from the effects of significant negative events, downtime and data loss.
“I have worked with Jarod Smothers for over 8 years as a valued partner to our business. Dependable and truly vested in the success of our network and employees. Jarod was constantly looking for ways to improve our teams productivity at a time of rapid growth with personnel and expanding across the country. Always looking for the latest advancements to help us work better remotely as a team without overselling. A fantastic partner who looks for the right answer the first time!”
“Paratech MSP has been such an amazing company to work. They are always one step ahead of everything technology related. They are extremely responsive and their ability to communicate with our staff is on another level. The best IT Service Provider we have had the pleasure of working with.”
“I continue to be impressed with the responsiveness of the Paratech MSP support team. The service I receive from the team (on phone, and even in person) played a big role in my decision to use Paramount instead of competing software.”
“Amazing Service - above and beyond support and very proactive about prevention. We get CIO level support and solutions with a phone call anytime we need it. I can't recommend them enough.”
“I wish we had started working with Paratech MSP years ago! They offer prompt service and superior technicians who are respectful of all users' experience levels, all at an affordable price. I cannot say enough good things about them.”
“Jarod was instrumental in coming up with a solution that not only Microsoft Support could not figure out, but every other resource we had reached out to could not either. This company is special, their approach in being proactive is like nothing else we have seen from competing IT providers. For the first time, our companies IT network is sound and stable. I would recommend them to any and everyone looking to put IT challenges behind them.”
“Paratech MSP recently deployed 3 Zoom Rooms for us, which included wiring, configuring, and training.”